Questions & Answers
How should I place wholesale order?
Please fill out the wholesale account application form and submit to us for review. Clients who are qualified to open a wholesale account will receive an email with your initial wholesale account info. Then you will be able to login our Order Form to check wholesale price and place order.
Where will my order be shipped from? Shipping time?
- United States - Ship from CA 91789 or KY 41048
- United Kingdom - Ship from Glenfield LE3 8DX
- European Union - Ship from Bremen 28197, Germany
If you are not located in these countries, your wholesale order will be shipped from origin country--China. We provide shipping services to most countries.
How much is the shipping rate?
What payment methods do you accept?
We accept paying by PayPal, Credit Cards and Wire Transfer.
Do you provide marketing materials for your distributors / resellers?
Yes, we provide well designed product images and e-copy of user manual for all our products. We also provide technique support to help you understand our products better.
What’s the warranty policy?
All items are under 2 years warranty from the original date of purchase of the product by an end consumer .