Questions & Answers

How should I place wholesale order?

Please fill out the wholesale account application form and submit to us for review. Clients who are qualified to open a wholesale account will receive an email for account activation. After you activate your wholesale account you will be able to get access to our Order Form to check wholesale price and place order.

Where will my order be shipped from? Shipping time?

  • United States - Ship from Walnut, CA 91789
  • United Kingdom - Ship from Glenfield LE3 8DX
  • European Union - Ship from Bremen 28197, Germany


Delivery from local warehouse takes 3-8 business days.
If you are not located in these countries, your wholesale order will be shipped from origin country--China. We provide shipping services to most countries.

How much is the shipping rate?

It's depending on the total weight of your order and your location. 
The lowest shipping rate could be $0.2/pc .

What payment methods do you accept?

We accept paying by PayPal, Credit Cards and Wire Transfer. 

Do you provide marketing materials for your distributors / resellers?

Yes, we provide well designed product images and e-copy of user manual for all our products. We also provide technique support to help you to serve your customer in a better way.

What’s the warranty policy?

All items are under 2 years warranty from the original date of purchase of the product by an end consumer .

Have other questions? Email us at  sales@ustellar.com